Dell has an application SupportAssist on the laptops it sells. To them, this is their bible about the information on your laptop. Any issue reported to Dell, ends up with technical support staff who ask to run SupportAssist first thing. On a Linux machine, SupportAssist will not work, even in a virtual machine.
To overcome this issue and report issues to Dell, enter the BIOS by pressing F12 on the Inspiron 5570 or 5580 and choose the option Diagnostics. It does a similar job as SupportAssist application installed in Windows and makes sure critical issues are thrown up.
This link it shows must be provided to technical support with a photo of the screen image of the error as displayed.